Increasingly we rely on air conditioning systems to keep our offices and factories pleasant places to work. For locations like computer rooms and data centres, air conditioning is an essential part of keeping the business running smoothly.
It’s therefore, vital that any air conditioning repairs are carried out in a timely manner and are done by professional and expert personnel.
What to look for in a repairer
When you need your air conditioning system fixed, you need it done quickly and to a high standard, with minimal disruption to your business. So what do you need to look for in a repairer?
As a first stage, you need someone who will respond to your needs quickly. This means finding a company that has a call centre or service desk that will understand what you need and be able to take your call and get things under way.
You also need to ensure that the engineers carrying out your air conditioning repairs are up to the job. Look for a company whose engineers are trained by the equipment manufacturers and who have experience of a range of brands. It’s also important to look for membership of trade bodies, and for things like F-Gas and IS9001 certification to ensure you’re going to get a quality job done. Contractors should also be registered with the Environment Agency.
Experience matters
As well as certification you need a contractor who has experience in handling air conditioning systems. Check to see how long the company has been in business and look for independent reviews of their work and speak to other customers if possible.
You need to get your air conditioning up and running as soon as possible so it’s important that the repairer has ready access to any spares and components needed to do the job. You also need the reassurance of a responsive call-out service so that someone will be with you as quickly as possible.
If you have a problem with your server room or data centre cooling then you need to get the problem fixed as soon as possible or it could put your entire business at risk. You also need a contractor that is accustomed to working around computer systems and will take the appropriate precautions to protect your sensitive equipment.
If you’re looking to have an ongoing service and repair contract with your supplier then you need to have the reassurance of a service level agreement so that you can ensure work is done on time and to a high standard.
Whether you need a one-off repair or a long-term maintenance contract, choosing the right company to look after your air conditioning is important. By choosing an experienced and professional company you can have the reassurance that not only will your system be restored to peak operating condition, but that you’ll benefit from the continued backup and support you need to keep your air conditioning and your business running smoothly.
