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Day: October 8, 2015

Top Tips For Contact Centre Etiquette

Agents working in a contact centre are often the initial and only point of contact for a customer wishing to get in touch with a company, making them the face of the business. Each positive interaction that a customer experiences with a company has the potential to turn them into a loyal customer and even… Continue reading Top Tips For Contact Centre Etiquette

Published October 8, 2015
Categorized as Tech
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