5 Things You Should Know About Resident Unit Managers

Managing a property can be demanding and time-consuming. Owners can delegate most of the responsibilities to an on-site property manager, or keep all the work for themselves. There are a lot of responsibilities that come with owning units. So, with that being said, here are five facts you should know about resident unit managers.

5 Things You Should Know About Resident Unit Managers

Functions of a Resident Unit Manager

A resident unit manager is responsible for administrating a multi-unit building complex. The manager often resides in the complex, serving as an on-site supervisor and problem-solver.

As opposed to other property managers, they are accessible and on-site to address problems as they arise. Owners can delegate tasks such as checking and cleaning the property. Resident managers may also perform weekly gardening chores and service maintenance equipment.

Who is the Unit Manager Responsible For?

The resident manager is accountable to the committee managing the complex. As administrators of the building, they are also answerable to the unit owners on the daily management of the building.

The owner requires a resident manager to keep records of tasks or fees they collect. The committee relies on the documents to evaluate their job performance.

Skills of a Resident Unit Manager

The minimum education for a resident manager is a high school diploma. But many employers are increasingly demanding a bachelor’s degree or higher qualifications.

A building manager is a problem solver who will be addressing issues raised by tenants. Therefore, communication and organizational skills are essential for a resident manager.

Why Resident Unit Managers Need Insurance

It is advisable for a resident unit manager to have insurance and provide cover for claims such as negligence. The manager can be held legally responsible for injuries resulting from slip and fall accidents or property damage. Public liability insurance covers the manager from claims such as balcony railing collapse. However, the policy does not include accidents resulting from a breach of professional duty.

Professional indemnity policy provides protection against claims resulting from errors and negligence. Therefore, insurance is an essential aspect of a resident manager’s career.

Benefits of a Resident Unit Manager

Since a resident unit manager is always on-site, they are usually the first to spot an issue. The manager is in an ideal position to take prompt action when there are sanitation or security concerns.

Resident managers often usher guests to the complex and provide information that visitors need. They manage bookings, supervise maintenance, and oversee upgrades to the complex.

Property owners and building committees rely on on-site managers to maintain and oversee the property. Professional indemnity and public liability insurance can protect from claims arising on the site. Therefore, resident managers should ensure they have adequate insurance cover for their protection.